Ray's Current Articles
The disconnect that most MSPs have is the belief that their customers need them to babysit and navigate them through the complexities of technology. Yes, they may have up until about a year ago. Today, technology and its navigation are surpassing even the most forward-thinking expectations.
All organizations on journeys towards relevance will experience this unconscious incompetence. However, all leaders choose to either ensure accountability or ignore it. It is also important that consequences are embedded in accountability.
My dealer friends, our industry has been led down many roads leading nowhere. Over the last decade, there have been so many promising diversification strategies or insane billing concepts, and way too many were based on unaccountable hope.
When did industry publications realize that selling vanity became more valuable than selling of intellect?When did industry publications realize that selling vanity became more valuable than selling of intellect?
I just don’t see Ares Capital continuing to believe in the vision of Visual Edge IT becoming a nationwide IT services company. It seems incomprehensible that Ares Capital will continue to invest in something that has cost Ares Capital so much in losses.