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The buyer went with the new process! The seller went out of business.
Unfortunately, all industries that face a process innovation also face new competitors positioned better to deliver the industry's innovation.
The End Of The Day With Ray! Chips be Damned!!! Changing the Chip Conversation.
There’s no Chips in assessments!
The End Of The Day With Ray! The industry has to stop and recalculate their cost structure!
The Print Services Industry must immediately get control of cost. The marketplace pricing is quickly eroding service margins. It's getting really bad!!!!!
The End Of The Day With Ray! The FLAW in Master Service Providers and Print Services Dealers.
I wanted to address why I my thinking does not align with Master Service Providers and many of the consultants attempting to help the print dealers move into IT services.
The Oasis of Stability distracts the worried traveler from reality!
Those taking journeys towards reinvention or improvement only packed with hope and fantasizes will find themselves with empty canteens heading toward the hallucination oasis.
As The Milkman learned decades ago. You can't afford to sell a commodity door to door!
Those who believe their value is how they do what they do will lose to the innovator who defines a process based on why the customer will choose a different means to reach desired outcomes. Innovators will always surprise those stuck in the status quo of their perceived value.